Reception
Our reception team is happy to help with any practical matters during your stay. You can check in here, buy public transport tickets and electrical adapters, return unused shower tokens and ask us anything about the camper park or the best way to get to Amsterdam.
If you arrive outside reception opening hours, you can check in at the self-check-in kiosk to the right of the entrance.
Reception opening hours
You can find our current reception opening hours below:
09:00-20:00
If reception is closed when you arrive, you can check in at the self-check-in kiosk to the right of the entrance until 22:30.
Checking in when you arrive
During reception opening hours, you can check in at reception or at the self-check-in kiosk to the right of the entrance. Once you have checked in, you will receive a barcode card. You can use this card to drive onto the camper park and easily enter and leave by motorhome throughout your stay.
If you arrive after 20:00, when reception is closed, check in at the self-check-in kiosk to the right of the entrance. Check-in is available every day until 22:30. The kiosk will guide you through the process step by step.
Arriving before the official check-in time? Ask at reception whether early check-in is available for an additional fee. This depends on availability and is not possible during peak season. You can check out between 06:00 - 12:00.
Please note: reception is closed during the winter season (November 1 to April 1). During this period, you can check in yourself at the self-check-in kiosk by the entrance.
Services available at reception
Arriving after reception closes?
If reception is closed when you arrive, you can check in at the self-check-in kiosk to the right of the entrance. Once you have checked in, you will receive your barcode card so you can drive onto the camper park.
Please note: the camper park is closed to vehicles between 23:00-06:00. You can still enter and leave the camper park on foot or by bike using your personal access code.
Useful information for your stay
If you have any questions during your stay, we will be happy to help. You can also find plenty of practical information in our free app, including details about our facilities, sanitary facilities, food and drink, how to get to Amsterdam city centre and tips for activities in the surrounding area.
Would you like to extend your stay? You can ask at reception during opening hours. Extensions depend on availability.
Would you like to extend your stay on the day of departure? You can arrange this at reception or at the self-check-in kiosk.